Norwich building-services case study

Reed House boiler upgrade.

A renewed boiler plant for a four-storey Norwich office building, followed by a transparent comparison of site gas-meter readings.

The project

Modernising the plant.

Tassie & Son replaced two 240 kW gas boilers at Reed House with four 120 kW Vaillant ecoTEC condensing boilers in a cascade. The new arrangement retained 480 kW of installed boiler capacity while dividing it between four units.

The project also included a plate heat exchanger, filtration and control work. The brief was to renew the heat source and give the building team a more manageable plant arrangement.

Metered comparison

What the site meter recorded.

The project case study compared average daily gas use over the periods below. Daily averages allow for the different number of days in each period.

Before

232.3

m³ per day

69,929 m³ over 301 days
3 January–31 October 2025

After

156.2

m³ per day

49,194 m³ over 315 days
31 October 2025–11 September 2026

Difference

32.8%

lower average daily gas use

A comparison of site-meter averages across the two periods.

For building owners

Planned work, usable evidence.

The Reed House project shows how a plant upgrade can sit within ongoing hard facilities management: define the scope, coordinate the work and keep the operating record available for review. If you manage commercial heating or electrical assets in Norwich or East Anglia, we can discuss the condition of your plant and a practical next step.

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Planning a building-services upgrade?